A new or serious diagnosis
Suddenly there are specialists, tests, and decisions, and no one coordinating them. Your advocate takes the wheel.
Healthcare advocacy, covered by Medicare.
What is Healthcare Advocacy?
A healthcare advocate navigates the system alongside you, becoming an essential part of your care team. They coordinate your healthcare by gathering your medical records, keeping your specialists in sync, and staying on top of every appointment, follow-up, and billing question.
Your advocate explains what your plan covers, and what it doesn't, across Part B, Part D, and Medicare Advantage extras. When a claim is wrongly denied, they take over the appeal until it's resolved.
When your care is split across several doctors, no one sees the whole picture. Your advocate does. They coordinate your specialists, pull your records, and line up referrals, so you never have to chase anything down.
Your advocate arranges rides to your appointments, keeps your prescriptions filled, and connects you to benefits you may be missing, like food assistance and in-home support programs.
Your advocate reviews your bills for errors, negotiates the balances you owe, and makes sure you're enrolled in every financial assistance and prescription savings program you qualify for.
You don't have to wait for a crisis. Most people reach out at one of these moments.
Suddenly there are specialists, tests, and decisions, and no one coordinating them. Your advocate takes the wheel.
Something you need isn't covered, or the charge doesn't add up. Your advocate handles the appeal.
Records don't follow you and no one talks to each other. Your advocate connects the dots.
You can't be on every call. Your advocate becomes your eyes, ears, and voice.
Your advocate reviews them for errors and works the balance down.
A few roles all get called "advocate," and they are not the same.
Your insurance case manager works for the insurer, whose priorities don't always match yours.
A geriatric care manager focuses on aging and daily-living needs, usually privately and out of pocket.
The hospital patient advocate works for the hospital, helps while you're admitted, and is gone once you're discharged.
A Turnout advocate works only for you, across every doctor, plan, and bill, for as long as you need, and it's covered by Medicare.
Whatever you're dealing with, your advocate already understands how the system treats it.
Pain takes enough out of you. We handle your care for treatment, therapy, and medications.
Debilitating conditions such as Parkinson's require steady care. We handle your specialists, treatments, and coverage.
Heart conditions can affect you every day. We handle your cardiology visits, rehab, and procedures.
A cancer diagnosis is heavy. We handle your care for treatment, coverage, and disputes.
Managing diabetes is a full-time job. We handle your care for insulin, CGMs, and supplies.
Getting care shouldn't be the hard part. We handle your therapy, psychiatry, and coverage.
Thriving means getting where you need to go, every day. We handle your equipment, treatments, and coverage.
Dialysis, transplant pathways, and related drug support.
Lung conditions need consistent care. We handle your COPD treatment, oxygen, and approvals.
Get in touch with us. It's free.
We put a plan in place and get to work.
You get peace of mind knowing Turnout's on your side.
Hiring a private patient advocate usually runs $200 to $500 an hour. Turnout's healthcare advocacy is covered by Medicare, so most members pay nothing out of pocket. No hidden fees and no surprise bills.
“Its a-one, she's really good. I like [my advocate] she really looks out for me, you know. And she checks in with me even though we talk every Tuesday sometimes she will get some more information and she will call me.”
50U.S. States Supported
4.7Verified Reviews Score
Janet
Tammy E.
The team really is committed to helping individuals with their needs.
Gabriel
Lily G.
Turnout explains everything in detail and makes the situation understandable.
Samantha
Allison M.
I have tried many times to navigate the government with no success. I decided it was time to get some help, and Turnout has been the exact help I needed.
Joshua
Troy B.
Turnout helps the people who need the most help. I couldn't do everything by myself, so I am glad I found them.
Haley
Regina P.
My interaction with Turnout was more than expected; they were very knowledgeable and provided answers before I even asked the questions.
Brenton
John C.
Everybody was professional on what it is that they got on the phone to tell me exactly what it is that they're going to do and how they going to represent me
Janet
Tammy E.
The team really is committed to helping individuals with their needs.
Gabriel
Lily G.
Turnout explains everything in detail and makes the situation understandable.
Samantha
Allison M.
I have tried many times to navigate the government with no success. I decided it was time to get some help, and Turnout has been the exact help I needed.
Joshua
Troy B.
Turnout helps the people who need the most help. I couldn't do everything by myself, so I am glad I found them.
Haley
Regina P.
My interaction with Turnout was more than expected; they were very knowledgeable and provided answers before I even asked the questions.
Brenton
John C.
Everybody was professional on what it is that they got on the phone to tell me exactly what it is that they're going to do and how they going to represent me
Janet
Tammy E.
The team really is committed to helping individuals with their needs.
Gabriel
Lily G.
Turnout explains everything in detail and makes the situation understandable.
Samantha
Allison M.
I have tried many times to navigate the government with no success. I decided it was time to get some help, and Turnout has been the exact help I needed.
Joshua
Troy B.
Turnout helps the people who need the most help. I couldn't do everything by myself, so I am glad I found them.
Haley
Regina P.
My interaction with Turnout was more than expected; they were very knowledgeable and provided answers before I even asked the questions.
Brenton
John C.
Everybody was professional on what it is that they got on the phone to tell me exactly what it is that they're going to do and how they going to represent me
Derrik S.
This company is doing great with asking the right questions and getting to the point. They make me feel like I can win.
Cole
Joe E.
There is help out there and turnout is fantastic with helping you out
Daquandra
David N.
The Turnout Team is very kind, courageous and compassionate.
Jenny
Helen T.
You have kept up with me about my case and I appreciate it from the bottom of my heart thank you.
Kyly
Robert L.
The process was smooth and everyone I spoke with was professional.
Page
Patricia M.
I appreciate how responsive and helpful the team has been throughout my case.
James
Derrik S.
This company is doing great with asking the right questions and getting to the point. They make me feel like I can win.
Cole
Joe E.
There is help out there and turnout is fantastic with helping you out
Daquandra
David N.
The Turnout Team is very kind, courageous and compassionate.
Jenny
Helen T.
You have kept up with me about my case and I appreciate it from the bottom of my heart thank you.
Kyly
Robert L.
The process was smooth and everyone I spoke with was professional.
Page
Patricia M.
I appreciate how responsive and helpful the team has been throughout my case.
James
Derrik S.
This company is doing great with asking the right questions and getting to the point. They make me feel like I can win.
Cole
Joe E.
There is help out there and turnout is fantastic with helping you out
Daquandra
David N.
The Turnout Team is very kind, courageous and compassionate.
Jenny
Helen T.
You have kept up with me about my case and I appreciate it from the bottom of my heart thank you.
Kyly
Robert L.
The process was smooth and everyone I spoke with was professional.
Page
Patricia M.
I appreciate how responsive and helpful the team has been throughout my case.
James
A healthcare advocate is a trained expert who deals with the healthcare system for you. They understand your coverage, coordinate your care, manage prescriptions, and step in when claims get denied.
Yes. Turnout's healthcare advocacy is covered by Medicare and many Medicare Advantage plans, so most members pay nothing out of pocket.
They pull your records, coordinate between your doctors, manage referrals and prescriptions, review your bills, appeal denied coverage, and connect you to benefits you may be missing.
A case manager usually works for your insurer. Your Turnout advocate works only for you.
Yes. Appealing denied coverage is one of the most common things our advocates handle, and we do the paperwork for you.
Real people, trained in benefits and care navigation and supported by licensed clinicians, backed by software that tracks every deadline.
Older adults on Medicare and the family members who help them, especially when care gets complicated across several doctors or plans.
Anything from chronic pain and heart disease to cancer, diabetes, and mental health. The system treats each one differently, and we know how.
Yes. Your information is kept confidential and used only to help with your case.
Tell us what's happening. We match you with an advocate and take it from there.
The hospital's advocate works for the hospital and only while you're admitted. Your Turnout advocate works only for you, across every doctor, plan, and bill, for as long as you need.
Turnout's healthcare advocacy is covered by Medicare, so members pay no out-of-pocket costs.
Yes. Our advocates work under the supervision of licensed physicians in this space. They are experts in the system, and know how to navigate the situations that come in between you and a strong healthcare journey.