Turnout Technologies Inc. Privacy Policy

Last Revised: March 23, 2026. At Turnout Technologies, Inc. ("Turnout," "we," or "us"), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turnout.co or engage with our services (collectively, the "Services"). By accessing or using the Services, you agree to this Privacy Policy and our Terms of Use. Please read both documents carefully. If you do not agree, please do not use our Services.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when you use our Services, such as:

  • Contact Information: Name, mailing address, email address, phone number.
  • Account Credentials: Username and password.
  • Demographic Details: Age, date of birth, gender, marital status, income level.
  • Government Identifiers: Social Security number or other identification numbers.
  • Educational Background: Degrees held, educational history.
  • Employment Information: Job title, employment history, income, compensation details.
  • Health Information: Medical history or health-related details you choose to share.
  • Audio Recordings: Calls with our customer service team may be recorded for quality assurance, in compliance with applicable laws.
  • Other Information: Any additional information you provide to us.

1.2 Information Collected Automatically

When you use our Services, we may automatically collect information through cookies and similar technologies:

  • Device Information: IP address, device type, operating system, browser type.
  • Usage Data: Pages viewed, links clicked, time spent on pages, search queries.
  • Interaction Data: Emails opened, links clicked within emails, cursor movements.
  • Log Information: Access times, error reports, system activity.

1.3 Information from Third Parties

We may receive information about you from other sources to enhance our records:

  • Business Partners
  • Marketing Firms
  • Social Media Platforms
  • Public Databases
  • Joint Marketing Partners

We may combine this information with data we collect directly from you.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Service Provision: To operate and maintain our Services.
  • Transaction Processing: To process payments and fulfill orders.
  • Communication: To contact you about your account or transactions.
  • Customer Support: To respond to inquiries and provide assistance.
  • Personalization: To tailor content and experiences to your interests.
  • Marketing: To send promotional materials, subject to your preferences.
  • Analysis: To understand usage patterns and improve our Services.
  • Security: To detect and prevent fraud or unauthorized activities.
  • Legal Compliance: To comply with legal obligations and enforce agreements.
  • Research and Development: To develop new products and features.
  • Consent-Based Uses: For any other purpose disclosed at the time of collection or with your consent.

3. Disclosure of Your Information

We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing.
  • Affiliates: Our subsidiaries or other companies under common ownership.
  • Legal Obligations: Government agencies or legal entities when required by law.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales.
  • Protection of Rights: To enforce our Terms of Use and protect our rights and safety.
  • Advertising Partners: For marketing and advertising purposes, subject to your preferences.
  • Consent-Based Sharing: With your explicit consent.
  • Mobile Information: No mobile information, including SMS opt-in data, will be shared with third parties/affiliates for their direct marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information to third parties.

4. Your Choices

4.1 Opt-Out of Communications

  • Email: You can unsubscribe from promotional emails by following the instructions in those messages or by contacting us at privacy@myturnout.com.
  • Text Messages: Message frequency varies per user. Message and data rates may apply. Text HELP for help. Text STOP to unsubscribe. Carriers are not liable for delayed or undelivered messages.

Please note that even if you opt out of promotional communications, we may still send you transactional or administrative messages.

4.2 Access, Correction, and Deletion

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the information in Section 12.

4.3 Cookies and Tracking Technologies

You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of our Services.

4.4 Do Not Track Signals

Our Services do not respond to "Do Not Track" signals. For more information, visit www.allaboutdnt.com.

5. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, we will take steps to delete it promptly.

6. Security of Your Information

We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any external sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States. By using our Services, you consent to such transfers.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

10.1 Information We Collect

In the past 12 months, we have collected:

  • Identifiers: Name, email, address, phone number, IP address.
  • Personal Information Categories: Payment details.
  • Protected Characteristics: Age, gender.
  • Commercial Information: Transaction history.
  • Internet Activity: Browsing and search history.
  • Geolocation Data: Physical location.
  • Employment Information: Job history.
  • Inferences: Preferences and behaviors.

10.2 Use of Personal Information

We use this information for business purposes as described in Section 2.

10.3 Disclosure of Personal Information

We may share your information as outlined in Section 3.

10.4 Your Rights and Choices

You have the right to:

  • Access: Request details about the personal information we collect.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Opt-out of the sale of your personal information.

To exercise these rights, contact us at privacy@myturnout.com or call us at [insert phone number]. We will not discriminate against you for exercising your rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The "Last Revised" date at the top indicates the latest revision. Your continued use of the Services signifies your acceptance of any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@myturnout.com
  • Mail: Turnout Technologies, Inc. 2683 Via De La Valle Suite G505 Del Mar, CA 92014